Our client, a Russian citizen living in the Philippines, encountered a financial infrastructure issue that is far more common than it may seem. She worked for a Singaporean company and received her salary on a regular basis, but the Philippine banking system made this practically impossible. Local banks apply strict foreign exchange controls and often require proof of a local source of income, a local tax identification number, or a long-term work visa before processing incoming international transfers from jurisdictions such as Singapore.
As a result, her salary was effectively inaccessible. She had neither a reliable bank account for receiving funds nor a functioning international payment card, and there was no practical solution within the local banking system.
The situation was further complicated by her long-term plans to relocate to Europe. She needed a banking solution that would:
Finding a bank willing to open an account for a Russian passport holder living outside Russia—and to do so entirely remotely—significantly narrowed the available options.
After analyzing the client’s profile—Russian citizenship, residence in the Philippines, and employment income from a Singaporean employer exceeding €20,000 during the previous 12 months—we identified Bank of Georgia (SOLO segment) as the optimal solution.
The process consisted of several key stages, each requiring careful execution:
Document Preparation (1–2 Business Days) We prepared a complete document package, including:
Application Submission and Bank Compliance Support The bank’s compliance department requested additional information regarding the cross-border nature of the client’s circumstances: residence in the Philippines, employment with a Singaporean company, and Russian citizenship. We prepared comprehensive written responses on the client’s behalf, explaining the employment structure and the purpose of opening the account. This is the stage at which applications submitted without professional support most often fail.
Video KYC Verification Bank of Georgia allows Russian passport holders to complete the KYC procedure via video call, eliminating the need to travel to Georgia. We coordinated the session and prepared the client in advance to ensure the verification process went smoothly.
RESULT
The account was approved within four business days. It is now actively used to receive salary payments from Singapore and for everyday transactions during the client’s relocation to Europe.