Our client — a Russian national residing in the Philippines — faced a financial infrastructure problem that is far more common than it might seem. She was employed by a Singapore-based company and needed to receive her salary regularly, but the Philippine banking system made this practically impossible: local banks apply strict foreign exchange controls and often require a local source of income, a local tax ID, or a long-term work visa to process incoming international transfers from jurisdictions like Singapore.
The result: her salary was effectively blocked. She had no reliable account to receive funds into, no working international debit card, and no clear path forward within the local system.
The situation was further complicated by her long-term plans. She was preparing to relocate to Europe and needed a banking solution that would:
Finding a bank willing to open an account for a Russian passport holder living outside their home country — and do it fully remotely — narrowed the options significantly.
After analyzing the client’s profile — Russian citizenship, Philippine residence, income from a Singapore employer exceeding €20,000 over the prior year — we identified Bank of Georgia (SOLO segment) as the optimal solution.
The process involved several critical steps, each requiring precise execution:
Document preparation (1–2 business days) We structured the full documentation package:
Application and compliance support The bank’s compliance department raised several clarifying questions related to the cross-border nature of the income flow (Philippines residence + Singapore employer + Russian passport). We prepared formal written responses on behalf of the client, explaining the employment structure and the purpose of the account. This step is often where unassisted applications fail.
Video verification Bank of Georgia allows Russian passport holders to complete the KYC process via video call — no physical visit to Georgia required. We coordinated the session and prepared the client in advance.
RESULT
Account approved in 4 business days. The account is now actively used to receive salary from Singapore and for everyday spending across Europe during the relocation transition.